
Refund Policy
Our refund policy is designed to be fair and transparent. Please review the terms below.
This refund policy outlines the terms and conditions for refunds at The Woods Charikot Resort. Please read carefully before making your reservation.
Refund Eligibility:
• Refunds are available based on our cancellation policy timeframes
• Cancellations due to force majeure events (natural disasters, government restrictions) are eligible for full refund or rebooking
• Documented medical emergencies may qualify for refund consideration
• Travel restrictions due to government advisories are eligible for flexible rebooking or refund
Refund Process:
• All refund requests must be submitted in writing via email or through our official channels
• Refunds are processed within 7-10 business days after approval
• Refunds are issued to the original payment method used for booking
• Bank processing fees are deducted from refund amounts where applicable
Refund Timeframes:
• Credit card refunds: 3-5 business days
• Bank transfer refunds: 5-7 business days
• International transfers: 7-14 business days
Partial Refunds:
• Early departure: No refund for unused nights unless due to circumstances beyond guest control
• Service modifications: Refund difference if downgrading services
• Add-on services: Refundable if cancelled 24 hours in advance
Non-Refundable Items:
• Booking fees and service charges
• Third-party service fees (tours, transportation arranged by us)
• Promotional packages during peak seasons (terms specified at booking)
Need help with a refund?
If you need to request a refund or have questions about our refund policy, please contact us with your booking details.
Phone
+977-9851122519Address
Bhimeshwor Municipality - 3, Lampate, Charikot, Dolakha District, Nepal - 45500